Terms & Conditions

Last updated: August 2026

These terms apply to your use of this website and to orders placed through it.

Quote Requests & Orders

Quote requests sent through this website are requests, not confirmed orders, until you receive a written or WhatsApp confirmation from us with agreed quantity, price, and delivery schedule.

Delivery Windows

Delivery times are scheduled in good faith and communicated in advance. During large events, delays may occur due to traffic control or crowd restrictions outside our control — we will notify you as soon as we are aware of any delay.

Pricing

Rates shown on this website are indicative and subject to change based on season, distance, and order volume. Confirmed pricing is issued at the time of quote confirmation.

Cancellations

Standard orders may be cancelled up to 24 hours before the scheduled delivery. Contracted multi-day event supply is subject to the cancellation terms agreed at contract signing.

Water Quality

We test every batch before dispatch. Once water is delivered into a client's own storage tanks, we are not responsible for contamination occurring after delivery.

Contact

Questions about these terms can be sent via our Contact page.

This is a template terms document provided for demonstration purposes as part of a calcs.one website template. Have it reviewed by a qualified professional before using it for a live business.